Conclusion ^-^

Through this subject, I have learned a lots of new knowledge and have some great experience along the process of getting this coursework assignment complete.

In the 10 videos, I have been recorded a total transactions of 46 times and total customers in the videos are 97 people.
From my observation through the 10 videos, i have found that 33% of the customers came to Tea Garden with their partner while 32% of the customers came alone. Besides that, 26% of the customers came to Tea Garden with their friends whereas just 9% of the customers came with their family members. After i have seat for more than twelve hours in the two days that i have visited to Tea Garden, I found that customers who came with partners or friends will tends to stay at least more than one hour in the restaurant. 

Through the videos, I have found that there are 52% of male customers that have visited Tea Garden while 48% is female customers. This have showed that the customers visited to Tea Garden is equally constituted of male and female.

Based on the observation that have been carried out, obviously can be seen that customers of Tea Garden are majority from age range between 21-30 years old which are 58 out of the 97 people that have been recorded in my videos. This is maybe indicated by the price of food offer by the Tea Garden restaurant because the price is not as affordable by customers like students that age 20 and below. The second highest of age range will be 11-20 years old and the third one will be people of 31 years old and above while following by the last one which is the 1-10 years old children. Typically, children who came with their family will came to Tea Garden for having their meals and not for other reasons. So, they will leave soon after they finish their meals. 
That is all for my observation...... 

Lastly, I would really thanks to Mr. Stephen Ong for giving me this chance to carried out the research that i have conducted for the first time in my life. This is really a great experience and I am appreciated it so much. Thank You very much...... ^u^

Bar chart of the Age Group

From the Bar chart above, obviously can be seen that customers of Tea Garden are majority from age range between 21-30 years old which are 58 out of the 97 people that have been recorded in my videos. The second highest of age range will be 11-20 years old and the third one will be people of 31 years old and above while following by the last one which is the 1-10 years old children.

Pie Chart of the Gender

From my videos, there are 52% of male customers that have visited Tea Garden while 48% is female customers. This have showed that the customers visited to Tea Garden is equally constituted of male and female.

Pie chart of the Group Size

From my observation through the 10 video, i found that 33% of the customers came to Tea Garden with their partner while 32% of the customers came alone. 26% of the customers came to Tea Garden with their friends whereas just 9% of the customers came with their family members.

Table of the data from the 10 video

Total transaction in the 10 video is 46 times. Total customers are 97 people.

Story of Tea Garden (Setapak)

The new branch of Tea Garden was opened at 1st February 2013. It is located at Suite 126-3-2 Metro Genting Klang, No 126 Jalan Genting Kelang, 53300 Kuala Lumpur.

                                 
About the Tea

The Tea Garden Hainanese Milk Tea is a Must-try!!!

According to the story, when their great ancestor first traveled from China to Nan Yang, they find the western tea was not pleasing their plate. So their ancestors decided to create a new type of tea for their own pleasure. The very first Hainanese Milk Tea was then created by their ancestor by mixing the Chinese Tea and milk, that had a bitter taste and is unwelcome by most. So their grandfather re-invented another version of Hainanese Milk Tea by using the traditional Indian Black Tea, and mix with condensed milk and hard sugar. These rich flavour, once mixed perfectly, will be even more mellow and pleasing. There comes the Hainanese Milk Tea today..... ^o^

ABDM4064 Business Research

Hi, welcome to my blog ^o^......

My name is Cheng Yen Yen, student ID number is 12WBA09875. 
I am a student from Tunku Abdul Rahman University College. This blog has been created for the purpose to record down the results from an Observation that i will be conducted for my ABDM4064 Business Research coursework assignment. 

My topic is "To determine who are the customers of the Tea Garden" at Jalan Genting Kelang, Setapak, Kuala Lumpur.  

For those who are not familiar with Tea Garden, here is the picture taken outside the restaurant.